Best Practices for Selecting and Implementing an E-commerce Order Management System
E-commerce is all about efficiency, but it can get complicated very quickly when handling orders through many channels. Your solution comes in the form of an e-commerce order management system (OMS) , which improves customer happiness and improves business. Here's how to choose and set up the ideal OMS for your company. Know Your Needs: Order Volume & Complexity: High volume or complex orders require a robust OMS. Sales Channels: Ensure seamless integration with your existing platforms (website, marketplaces). Inventory Management: Choose an OMS compatible with your current system or offering robust functionalities. Growth Projections: Select a scalable solution that can grow with your business. Key Features to Consider: Order Aggregation: Combine orders from all channels for centralised management. Inventory Management: Track stock levels across locations (warehouses, stores) in real-time . Automation: Au...